Home > Booking Terms and Conditions

Payment Terms: (We do not accept Credit Cards Payments)
• 25% payment required while confirming the tour for land part
• 100% payment required to confirm the 4* & 5* Hotels/Resorts Booking
• 100% payment required for the flight tickets before the purchase of tickets
• Balance payment for the land must be paid one month prior to the arrival date
• Bhutan visa will be approved by the government only after the full payment is received
• We do not accept cash on arrival

Booking Terms and Conditions
• Itinerary is subject to change depending on the availability of the hotels and your interest
• Change of hotels stay can be accepted within seven days from the date of tour confirmation is released
• Flexible for day programs, you can choose to do anything you like within the valley
• Changing hotels is not possible once confirmed and paid, hotels follow very strict cancellation policy
• Trekking, if you finish the trek early or incomplete the trek before scheduled dates, you must pay directly for the extra expenses (transport, food & stay)
• Change of hotel stay after your arrival is on your own expenses
• Trekking insurance is must for trekker, we need insurance details once the trip is confirmed
• Outdoor activities taken from Heavenly Bhutan(Cycling, Motor Biking, River Rafting, Archery etc) is subject to service agreement prior to the activities
• Your safty and security is our responsibility, however we advise you to keep your belongs in safe place
• Emergency evacuation by Helicopter is on your own expenses
• Emergency services like additional use of vehicles, people engaged and other ground services other than medication are borne by Heavenly Bhutan
• Incase of visiting doctors and treatment in government hospitals in Bhutan are free of cost